Regulatory Compliance

Tchotchom operates in full compliance with Haitian financial regulations and international standards, ensuring the security and legality of all payment services.

Company Information

Legal Name:

Tchotchom S.A.

Registration Number:

24-0-1567-890-3

Tax ID (NIF):

001-234-567-8

Date of Incorporation:

January 1, 2024

Registered Address

123 Rue des Miracles

Pétion-Ville, Port-au-Prince

HT 6140, Haiti

Contact: compliance@tchotchom.com

Phone: +509 2811-5500

Regulatory Framework

Our operations comply with multiple layers of Haitian financial regulations

Banque de la République d'Haïti (BRH)

We operate under the supervision and regulations of Haiti's central bank, ensuring compliance with all monetary and payment system regulations.

  • Licensed financial services provider
  • Regular reporting to BRH authorities
  • Compliance with payment system regulations
  • Capital adequacy requirements maintained

Anti-Money Laundering (AML)

Comprehensive AML program in accordance with Haitian law and international FATF standards to prevent money laundering and terrorist financing.

  • Customer Due Diligence (CDD) procedures
  • Enhanced Due Diligence (EDD) for high-risk customers
  • Suspicious Activity Reporting (SAR)
  • Transaction monitoring and screening
  • UCREF compliance (Haitian FIU)

Know Your Customer (KYC)

Robust KYC procedures to verify customer identities and prevent fraud, ensuring compliance with Haitian identification requirements.

  • Valid government-issued ID verification
  • Proof of address validation
  • Biometric verification where applicable
  • Business registration for commercial accounts
  • Beneficial ownership identification

Data Protection & Privacy

Strict data protection measures complying with Haitian privacy laws and international best practices for personal data handling.

  • Secure data storage and encryption
  • Limited data access controls
  • Customer consent management
  • Right to access and delete personal data
  • Data breach notification procedures

Consumer Protection

Adherence to consumer protection laws ensuring fair treatment, transparent pricing, and accessible dispute resolution.

  • Clear terms and conditions
  • Transparent fee disclosure
  • Customer complaint procedures
  • Fair dispute resolution process
  • Protection against unauthorized transactions

Transaction Limits & Reporting

Compliance with transaction reporting requirements and limits as mandated by Haitian financial regulations.

  • Daily transaction limits enforced
  • Large transaction reporting to authorities
  • Cross-border transaction compliance
  • Currency transaction reporting
  • Record retention for 7 years minimum

Licenses & Certifications

Our operational licenses issued by Haitian regulatory authorities

Financial Services License

Issuer:

Banque de la République d'Haïti (BRH)

License Number:

FS-2024-HTI-1567

Issued:

January 15, 2024

Valid through January 14, 2029

Payment Service Provider License

Issuer:

Ministry of Economy and Finance

License Number:

PSP-2024-MEF-0892

Issued:

February 1, 2024

Valid through January 31, 2029

Electronic Money Institution

Issuer:

Banque de la République d'Haïti (BRH)

License Number:

EMI-2024-BRH-0234

Issued:

March 10, 2024

Valid through March 9, 2029

Compliance Documents

Access our policies and regulatory documentation

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Terms of Service

Complete terms and conditions for using Tchotchom services

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Privacy Policy

How we collect, use, and protect your personal information

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Cookie Policy

Information about cookies and tracking technologies

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AML/CFT Policy

Our anti-money laundering and counter-terrorism financing procedures

→

KYC Policy

Customer verification and identification requirements

→

Complaint Procedures

How to file complaints and our resolution process

Regulatory Authorities

Banque de la République d'Haïti (BRH)

Central Bank of Haiti

Rue des Miracles, Port-au-Prince, Haiti

Tel: +509 2299-1200

www.brh.ht

Unité Centrale de Renseignements Financiers (UCREF)

Haitian Financial Intelligence Unit

Boulevard Harry Truman, Port-au-Prince, Haiti

Tel: +509 2813-5800

ucref@mef.gouv.ht

Important Compliance Notice

Tchotchom is committed to maintaining the highest standards of regulatory compliance. All users must comply with:

  • Complete and accurate KYC information submission
  • Prohibition of money laundering and terrorist financing activities
  • Compliance with transaction limits and reporting requirements
  • Adherence to terms of service and acceptable use policies

Violation of these requirements may result in account suspension, transaction reversal, and reporting to relevant authorities as required by law.

Compliance Questions?

Our compliance team is available to address questions about regulatory requirements, licensing, and our adherence to Haitian financial laws.

compliance@tchotchom.com | +509 2811-5500 ext. 201